Conditions of Sale


No addition to prices, all prices inclusive


Place your order by phone so we can agree a daytime, evening or weekend delivery time with you. Call: 0800 587 7307


Deliveries are usually made the same or next day within one hour agreed time slots. All products arrive on our own vehicles so you can view other goods and add to your order if you choose. Deliveries to Cheshire, Greater Manchester and Merseyside will be free of charge for order values £30.00 and over.


We will provide a full refund less carriage cost for any products returned within 7 days. Any returned products must be unused and undamaged. All our products are individually inspected before dispatch, however, should you find a fault we will collect and replace the item entirely at our expense.


You can cancel an order and return any goods up to seven days from receipt – See our returns policy. Our terms and conditions do not affect your statutory rights


Material supplied meets the specification used by the United Kingdom’s major domestic removal companies. This statement is to verify that it is the responsibility of the purchaser to guarantee that the material is packed, handled, secured and stored in the correct manner. Box Works Packaging will not be held liable or responsible for any misuse, breakage or consequential loss once the material has been supplied to the purchaser and that it is the sole responsibility of the purchaser or any third party that they contract to guarantee correct use.

Any defect in the quality, quantity and condition of the products supplied should be notified by the customer on receipt of the goods. Box Works Packaging under no circumstances will be liable to the customer for any loss of profits, additional costs, indirect or consequential loss or damage arising out of any defect in goods supplied. If we are liable to you for any reason, our liability will be limited to the amount paid by you for the product concerned.


Box Works Packaging does not disclose customer information to third parties. When you place an order we record your name, address, phone number and the products you purchase. This information is retained on copy receipts for the statutory period.


We make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other website does not mean that we endorse or accept any responsibility for the content, or the use of such a website and we shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to the respective webmaster or website administrator.


The contents of our website are protected by international copyright laws and other intellectual property rights. We or other third party licensors are the owners of these rights. All product, company names and logos mentioned in our website are trade marks, service marks or trading names of their respective owners, including us. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute by any manner or means any information or material displayed on this website; including but not limited to text, graphics, codes and software.


We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on this website ahead of any purchase.

The validity, legality or enforceability of any part of these terms and conditions will be unaffected by the invalidity, illegality or unenforceability of any individual part of these terms and conditions.


Please ring 0800 587 7307 or email:

Box Works Packaging
Apex Unit 14 
Owen Street



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